- How often will we be able to host every month?
-
It’s up to your family schedule.
Some people like to host twice a month, while others may only chose to host once a month. There are no restrictions.
- How long will the guest(s) stay?
-
The program will start at 13:00 Saturday, and end at 13:00 Sunday. Two days, and 1 night stay.
- What if I don’t like the program?
-
If it turns out hosting is not for you, you can elect to stop hosting at any time.
- What is included in the activity budget?
-
The activity budget is provided to the host family for the expenses that the host will incur during hosting the students including food, drinks, transportation, etc. Any other expenses are not reimbursed.
*We do not provide any incentives besides the activity budget mentioned above.
- When do I receive the Activity budget?
-
We will transfer your activity budget by the 15th of the following month of your hosting experience.
- Can I participate for a one day program instead of over night due to unavailability of a guest room ?
-
Of course! We would love to have you for our day-time activities!
- What are the ages of guests?
-
Guests range from elementary school students up to college students. You will be notified of the ages of your pending guests before hosting.
- Will we be hosting adults as well?
-
In some cases, a parent may want to partake in the homestay program with their child. If you are not willing to host an adult, please let us know during the interview process and we will make note of it.
- How long will the guest(s) stay?
-
The 1st day of the program will start at 13:00 on Saturday, and the 2nd day will conclude at 13:00 on Sunday. Two days, and 1 night stay. However, some guests will request to stay longer than 2 days. When that time comes, and you are willing, we will make arrangements for a longer visitation program!
- Who are these guests and where do they come from?
-
The guests are local students who wish to engage in foreign cultural experiences! They are eager to see and learn about the daily lives of people from different countries.
- Do we need to be fluent in Japanese?
-
Not at all! The purpose of this program is to exchange culture and language. However, please give your guests some time to teach you some Japanese! It will make them more comfortable and give them great pleasure to share their language with you.
- Do we get to chose who we host?
-
Yes, and no. We will choose guests to match with you based on your preferences and availability. However, ultimately, it is up to you whether you accept or not. You are never obligated to host.
- Do we have to pick up/drop off the guest?
-
No. The guest will be picked up and dropped off in front of your home or a nearby landmark by their parents at 13:00.
- How does the meal system work?
-
The guest will eat dinner on the 1st day, and both breakfast and lunch on the 2nd day. We would like you to cook those meals together with your guests if possible. Cuisines from your country would be ideal!
- If we partake in outdoor activities with guests that require money, will they pay themselves?
-
If you plan to do outdoor activities that require money, you will have to pay for your guests as well. Of course you will be paid to host, however, you will not receive reimbursement for other activities.
- What do I do if the guests don’t show up on time?
-
Please call us so we can call guests ASAP.
- Can I contact the guests myself?
-
Generally speaking, we will be the middleman between Guest and Host communication.
- I might be late, what should I do?
-
Please call us so we can call guests ASAP.
- Will the Hello World staff also come to my house?
-
No, only the guests and family members will come to your house.
- Is there any insuarance?
-
We don’t have it yet. But all guests will have their own insurance.
- Can I receive compensation if a child accidentally breaks my something in my home?
-
You can be rest assured that we have liability insurance for property damage and bodily injury. If you meet the insurance requirements, we will compensate you.
- What about the bank transfer fee ?
-
As a general rule, we will make payment via bank account(Japanese bank): this company will cover the handling charge.
As an exception to this, you may use a PayPal account: the transfer fee must be paid by the customer.
After our app launches, we will use a payment system called “Stripe”. It will allowed us to make payments to all banks.
